Ask for the written terms
Coverage may differ between a device purchase, a pre-owned offer, and a repair. Ask for the duration, covered work or parts, exclusions, and claim process in the written offer. This page does not establish a blanket warranty duration or promise for every transaction.
Read coverage for your particular job
Ask which part or service is covered, when coverage begins, how long it lasts, and which exclusions apply. Keep the repair or purchase reference with the written terms. If a problem arises, describe the symptom and when it started rather than assuming it is covered automatically. Warranty eligibility varies with the assessed work and confirmed offer, so request clarification for the specific device before approval.
Your checklist
- Applicable duration
- Covered parts or work
- Claim process and exclusions