Name the affected camera
State whether the front, rear, or both cameras are affected. Describe blur, focus problems, a black preview, or application errors, and when they occur. Mention cracked camera glass and whether the problem began after an impact.
Explain which camera function fails
State whether the issue affects the front camera, rear camera, a particular zoom setting, or every camera mode. Describe blur, black previews, shaking, or application errors separately. If you share an example, choose one without personal information. The quote should identify the proposed camera or lens work and any testing involved; it should not assume that every image-quality problem requires the same replacement.
Your checklist
- Affected camera
- Sample symptom description
- Impact or repair history